Frequently Asked Questions
Below are some of our most common queries. If your question isn’t covered here, contact us and we’ll be happy to answer.
-
We’re based in Shepton Mallet, Somerset, and cover a radius of around 15 miles. This includes Radstock, Bath, Glastonbury, Frome, Castle Cary, Wincanton and Yeovil. If you’re outside this area we may still be able to help. Get in touch to find out.
-
Like all plants, grass requires nutrients to thrive. Without adding nutrients your soil will become depleted of fertility, leaving your lawn thin, pale and susceptible to disease. Applying treatments boosts these vital nutrients, greatly improving its appearance and health. Learn more about our treatments.
-
We accept all major cards, Google and Apple pay. You can pay online directly from your invoice, or in person using our secure card reader, even without mobile signal. All our payments are managed by Square, so your data is safe. We also accept cash and cheques.
-
We don’t charge an hourly rate, we charge a fixed monthly price for lawncare plans, or a single fee for one-off jobs. Contact us to discuss prices
-
Our Macro+ treatments supress moss while greening up your lawn. Macro+ is included on all three service tiers, Basic, Classic and Premium.
-
We don’t include weed control as standard in our packages. But it can be added if desired, either on a targeted or lawn-wide treatment.
-
We recommend allowing a couple of hours for our treatments to dry before pets and children are allowed onto the lawns.
-
Scarifying uses vertical blades to pull dead grass, moss and thatch out from your lawn, giving living roots more space, and allowing air, water and nutrients to penetrate further into the soil.
-
We use hollow tine aeration, which removes small plugs of grass and soil from your lawn. This relieves compaction, allowing more air, water and nutrients to the soil.
-
A healthy lawn can improve air quality, reduce urban heat and provide a habitat for insects and birds. We don’t include herbicide treatments as standard on our packages, and only use them when absolutely necessary or when requested to by clients. We take care to be precise with our treatments, avoiding overspray or runoff.
-
No. Most of our clients are out while we visit. If you’d prefer us to come while you’re home we can try to acommodate this.
-
No, but we can seed a new lawn, or rejuvenate a heavily damaged one for a fraction of the cost of re-turfing. We prefer to use seed as it allows us tailor the seed mix exactly to your needs.
-
Absolutely. We can tailor a bespoke plan to suit your needs, or offer stand-alone services. Contact us to find out more.
-
We recommend only watering your lawn when completely necessary, and doing so thoroughly. Watering little and often will encourage roots to grow closer to the surface, leaving them more susceptible to future dry periods.